Privacy Policy
Last updated: 7/4/2025
We collect the following types of information:
Personal Information:
- Name and contact information (email address, phone number)
- UTR (Universal Tennis Rating)
- Location and preferred playing areas
- Account credentials and authentication data
Tennis-Related Information:
- Match results and scores
- Division assignments and ladder standings
- Playing history and statistics
- Availability and scheduling preferences
What We Share Within Your Divisions:
To facilitate match coordination and competition, the following information is shared with other players in your divisions:
- Your name - for identification and communication
- Email address - for direct match coordination
- Mobile phone number - for scheduling and last-minute communications
- UTR rating - for competitive balance and ranking purposes
- Match results - for ladder standings and statistics
This sharing is essential for the platform to function effectively. Players need to be able to contact each other to schedule matches and coordinate playing times.
We use your information to:
- Create and manage your player profile
- Assign you to appropriate divisions based on skill level
- Facilitate match scheduling and coordination
- Track and display match results and ladder standings
- Send notifications about matches, league updates, and platform news
- Improve our services and user experience
- Ensure fair play and resolve disputes
- Comply with UTR reporting requirements
We do not share the following information:
- Your information with players outside your divisions
- Your personal information with third parties for marketing purposes
- Your payment information (handled securely by payment processors)
- Private messages or communications between players
- Your exact location beyond general playing area preferences
We work with the following third-party services:
- UTR (Universal Tennis Rating): Match results are shared to maintain accurate ratings
- Authentication providers: For secure account management
- Email services: For platform communications and notifications
- Payment processors: For handling registration fees (if applicable)
These services have their own privacy policies and data handling practices.
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
- Access and review your personal information
- Update or correct your profile information
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Withdraw from divisions (though this will remove access to division-specific features)
Note: Some information sharing is essential for platform functionality. If you're uncomfortable with sharing contact information with division members, this platform may not be suitable for you.
We retain your information for as long as your account is active or as needed to provide services. Match results and historical data may be retained for statistical and rating purposes even after account deletion, but will be anonymized where possible.
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or platform notification.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our platform support system.