Important: By joining divisions on Flexi Tennis, your contact information (email and mobile number), name, and UTR rating will be shared with other players in your divisions to facilitate match coordination.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name and contact information (email address, phone number)
UTR (Universal Tennis Rating)
Location and preferred playing areas
Account credentials and authentication data
Tennis-Related Information:
Match results and scores
Division assignments and ladder standings
Playing history and statistics
Availability and scheduling preferences
2. Information Sharing with Other Players
What We Share Within Your Divisions:
To facilitate match coordination and competition, the following information is shared with other players in your divisions:
Your name - for identification and communication
Email address - for direct match coordination
Mobile phone number - for scheduling and last-minute communications
UTR rating - for competitive balance and ranking purposes
Match results - for ladder standings and statistics
This sharing is essential for the platform to function effectively. Players need to be able to contact each other to schedule matches and coordinate playing times.
3. How We Use Your Information
We use your information to:
Create and manage your player profile
Assign you to appropriate divisions based on skill level
Facilitate match scheduling and coordination
Track and display match results and ladder standings
Send notifications about matches, league updates, and platform news
Improve our services and user experience
Ensure fair play and resolve disputes
Comply with UTR reporting requirements
4. Information We Don't Share
We do not share the following information:
Your information with players outside your divisions
Your personal information with third parties for marketing purposes
Your payment information (handled securely by payment processors)
Private messages or communications between players
Your exact location beyond general playing area preferences
5. Third-Party Services
We work with the following third-party services:
UTR (Universal Tennis Rating): Match results are shared to maintain accurate ratings
Authentication providers: For secure account management
Email services: For platform communications and notifications
Payment processors: For handling registration fees (if applicable)
These services have their own privacy policies and data handling practices.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and updates
Limited access to personal data by authorized personnel only
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
Access and review your personal information
Update or correct your profile information
Request deletion of your account and associated data
Opt out of non-essential communications
Withdraw from divisions (though this will remove access to division-specific features)
Note: Some information sharing is essential for platform functionality. If you're uncomfortable with sharing contact information with division members, this platform may not be suitable for you.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Match results and historical data may be retained for statistical and rating purposes even after account deletion, but will be anonymized where possible.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or platform notification.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our platform support system.
Flexitennis